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# How do you ask Iris for changes to your video?

When Iris finishes an edit, you can ask it for changes in plain language, the same way you would talk to a video editor. Iris makes the change, saves a new version, and tells you what it did.

## Where the chat is
Open your video in Iris. The **Chat** tab is the first of the five tabs on the right of the editor.
Type into the box at the bottom and press the arrow to send. You can also use the microphone icon to speak your request instead of typing.

${frame}[How do you ask Iris for changes to your video?](https://www.loom.com/embed/b760cecb3db54bda987b0132d5f2ba39)

## How to write a request

Say what you want in your own words. You do not need special wording or commands.
These all work:
* "Move the captions higher so they clear the subtitles."
* "Remove the music but keep the sound effects."
* "Cut the first 8 seconds, I stumble at the start."
* "Make all the on-screen text English."
* "The captions are too big, make them smaller."

Being specific helps. "Make it better" gives Iris nothing to work with. "The cuts are too fast in the middle, slow them down" tells it exactly what to change.

When it is done, Iris writes back what it changed and what it left alone. It also saves a new version of your video, so nothing is lost if you change your mind.
**Note:** play the video after each change. Iris describes what it did, but seeing it is the only way to be sure it is what you wanted.


## When Iris suggests a fix
Iris sometimes spots a problem you did not mention and offers to fix it. The suggestion appears at the top of the chat under **Iris noticed something**.
For example, if it hears background noise under your voice, it offers:

* **Clean Audio**, which removes the noise and keeps the voice, for 2 credits
* **Eye Contact**, which makes the speaker look at the camera, for 3 credits

Switch on the ones you want. The credits are taken when you switch them on. Click the cross to dismiss the suggestion if you do not want either.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/8/a/3/d8a3c346d52a3800/image_1e4w1mv.png)


## Make a change stick for next time
If you find yourself asking for the same thing on every video, save it instead.

* Open the **Editing Style** tab.
* Find **What Iris remembers** at the bottom.
* Type the instruction and click **Add**.

Iris applies it to your future edits, so you stop spending messages on the same fix.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/8/a/3/d8a3c346d52a3800/image_mx2avx.png)
Good things to save: how you spell your brand name, where you like the captions, whether you want music, words you never want cut.

## When to edit by hand instead
The other four tabs are free and often quicker than asking.

| What you want | Where to do it |
| ---- | ---- |
| Fix one misspelled word | **Captions** tab |
| Cut a few words out | **Captions** tab |
| Change the music or a b-roll clip | **Elements** tab |
| Move the captions or change their colour | **Style** tab |
| Turn pause cutting or framing on or off | **Editing Style** tab |
| Use the chat for anything that needs judgement across the whole video, such as pacing, tone, or rebuilding a section. |  |

## Common questions
**Does asking for a change cost credits?** The first 20 messages on an edit are included in the 8 credits. Each 20 after that costs 8 credits.
**Can I undo a change Iris made?** Yes. Each change saves a new version, and the undo arrow in the top bar steps back through them.
**Can I ask for several changes at once?** Yes, and you should. One message with five changes costs the same as one message with one change.
**Why did Iris only change part of what I asked for?** Read its reply. Iris says which parts it did and which it could not, and why.
**Can I talk instead of typing?** Yes. Use the microphone icon in the message box.