> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://care.submagic.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# If Your Captions Have Not Been Generated Do This

This probably means that you do not have **sound** in your video!

So, make sure you upload your video with audio 🎧

For the Submagic AI to work it requires for the videos to have a speaker so that the AI can caption the videos.

If you upload a video with a speaker and the AI didn't caption the video, please try and upload it again.


![](https://media0.giphy.com/media/dhSo6IesLH14ZAXT7M/100.gif)