> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://care.submagic.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Subtitles in the wrong place

You probably used Handbrake to **compress** your video! However, this tool slightly changes the format of your video and it doesn't work on Submagic🧡

Instead, I suggest using this [compressor](https://www.veed.io/tools/video-compressor) 

And you'll be able to download your video properly🚀

![](https://media2.giphy.com/media/AeWoyE3ZT90YM/100.gif)