My Account

• Can you delete the data of my account?

  For sure! Simply give us your Submagic email address in the chat support, and we'll come back to you within 12 hours 🧡Some readers

• Can I change the email on my account?

  You definitely can, here's how: Create a Submagic account with your new email address Give us your new AND current gmail accounts on the live chat 🧡Few readers

• Can I add another person to my account?

  We've created an intuitive system for inviting your friends or team mates to share your subscription with! 😉 You can create a workspace/team by clicking here.Few readers

• Can I create an account witthout using Gmail?

  Yes! It has changed now. Hence, you can use the email address you want 🧡Few readers

Invoice

• Can I get my invoice?

  To get your invoice, follow these steps: 1 - Go to your profile (top right) 2 - Click on "My account" 3 - Under "Access Stripe Portal", click on "Manage Subscription" AtPopular

Subscription

• How do I cancel my plan?

  To cancel your subscription: 1 - Go to your profile(top right) My Profile --My Account 2 - Under "Access Stripe Portal", click on "Cancel Subscription" and then follow the steps 🧡Popular

• Do you have a refund policy?

  Unfortunately, we do not offer refunds for our SaaS. Please, keep in mind that you accepted this policy in the GCU (General Conditions of Use) section when you created your account🙏Popular

• How can I upgrade?

  First, thanks a lot, this means a lot to us🧡 Go to your account and click "Upgrade" 🚀Few readers

• What are the payment options?

  You have 3 different ways to subscribe to a plan: Pay with Link Pay using a Credit Card Pay using a PayPal account Hope this helps 🧡Few readers

My Credits

• I made a mistake by uploading a video two times

  Everybody makes mistakes... nobody's perfect🧡 If it was an error, please come back here once you reach the limit of credits, and then: -Give us your project links on the chat support (see an example below): URL linkFew readers