• My video loses color when exported (HDR issue)

  Do you have the HDR option on your iPhone? It's causing this white filter. :) First, I recommend disabling this option from your iPhone. (PS: We can add more video credits for you if needed) Secondly, here's how to convert HDR to SDR using CapCut (it's a free app) Lastly, use the ReplPopular

• I Can't Upload My Video To Submagic

  Please check if the format of your video meets the criteria to be uploaded on our website What format should my videos be in? Please also check if your internet connection is stable, some of the time when uploads fail it is on the user sideFew readers

• How to Replace Your Video Without Re-doing The Editing In Submagic

  You can use the REPLACE VIDEO feature to instantly replace your original video clip with a new clip without having to re-do the edits in the project. Step 1: Click on the REPLACE VIDEO option (located at theFew readers

• Why is my "generating captions" process blocked?

  I suggest going to your project page and check if the status of your video is marked as "completed" (see an example below) 🧡 If you still see your project "generating captions" after 5 minutes, delete the project by clicking left on the trash icon and upload your video again 🙏Few readers

• If Your Captions Have Not Been Generated Do This

  This probably means that you do not have sound in your video! So, make sure you upload your video with audio 🎧 For the Submagic AI to work it requires for the videos to have a speaker so that the AI can caption the videos. If you upload a video with a speaker and the AI didn't caption the video, please try and upload it again.Few readers

• Subtitles in the wrong place

  You probably used Handbrake to compress your video! However, this tool slightly changes the format of your video and it doesn't work on Submagic🧡 Instead, I suggest using this compressor And you'll be able to download your video properly🚀Few readers

• How To Contact The Submagic Team

  You can contact us via the chat support on the website for a quick answer or if you need help with anything Submagic related! If you want to discuss further with the team, join this Discord Community. Chat SupportSome readers