• My video loses color when exported (HDR issue)

  Do you have the HDR option on your iPhone? It's causing this white filter. :) First, I recommend disabling this option from your iPhone. (PS: We can add more credits for you if needed). Second, if you used Capcut to edit your video, I invite you to follow this tutorial on Capcut, and it will solve your problem.Popular

• I can't upload my video

  Please check if the format of your video meets the criteria to be uploaded on our website What format should my videos be in?Few readers

• How to Replace Your Video Without Re-doing The Editing

  You can use the REPLACE VIDEO feature to instantly replace your original video clip with a new clip without having to re-do the edits in the project. Step 1: Click on the REPLACE VIDEO option (located at the bottom of the video preview) (https:Few readers

• Why is my "generating captions" process blocked?

  I suggest going to your project page and check if the status of your video is marked as "completed" (see an example below) 🧡 If you still see your project "generating captions" after 5 minutes, delete the project by clicking left on the trash icon and upload your video again 🙏Few readers

• My subtitles are not generating

  This probably means that you do not have sound in your video! So, make sure you upload your video with audio 🎧Few readers

• Subtitles in the wrong place

  You probably used Handbrake to compress your video! However, this tool slightly changes the format of your video and it doesn't work on Submagic🧡 Instead, I suggest using this compressor And you'll be able to download your video properly🚀Few readers

• How to contact us?

  You can contact us via the chat support on the website for a quick answer! If you want to discuss further with the team, join this Discord Community. Chat SupportFew readers